Delivery Terms and Conditions

CHRISTMAS / NEW YEAR DELIVERY UPDATE:

LAST ORDER DAY 13TH DEC FOR GUARANTEED XMAS DELIVERY/ LAST SHIPPING DATE 18TH DEC / WE WILL BE CLOSED FROM 21ST DEC TO 3RD JANUARY / ORDERS WILL BE SHIPPED IN W/C 4TH JAN

Dear Rock Salt Customer,

OUR CURRENT LEAD TIME IS 7-10 WORKING DAYS – If you need your order urgently please contact us and we pull your order in.

We realise times are tough at the moment and there is a lot of uncertainty in the world. We hope you are all looking after yourself and your family and loved ones are well.

For us at Rock Salt, business as usual with longer lead times. We will be posting once or twice a week to limit the time we leave the house. We are also under staffed at the moment.

Please bare with us at this difficult times, and please don’t cancel your open orders.

We will do our best to get the orders to you as soon as possible. We are only a very small family business and really value your business.

Stay Safe xx

Delivery Time:

Canvases, Large Prints and Framed Artworks are made to order, therefore lead time for these takes longer. Canvases are produced either in the UK or in USA, Framed Artworks are also produced in the UK and USA and Large Prints are also printed in the UK and USA.

Please see below:

If we received your order over the weekend, it will be processed on the first business day. If we received your order after 12pm on a business day it will be processed the following business day.

Small Prints – Delivery with in 3-5 working days

Large Prints – Delivery with in 5-7 working days
Canvas Artworks – Delivery with in 10 working days
Framed Artworks – Delivery with in 5-10 working days

Personalised Artworks – Delivery with in 10 working days

Gift cards – PDF file is emailed

Clothing – Delivery within 10 working days

Phone Cases – Delivery within 7 working days

If you would like a faster turn around please contact us and see if we can meet your deadline.

Please note we are closed over the weekends and UK Bank Holidays.

Orders outside United Kingdom please add an additional 10-14 working days on top of the above delivery times.

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